Make sure One Drive is enabled in the Files app.
- Open Files app
- Click 3 dots in the top left-hand corner
- Select Edit sidebar
- Toggle the One drive on so it lights up green.
- Hold the lock and home button down until the black screen and white Apple logo appears.
- Reopen the app you want to retrieve the document from.
If it wasn’t saved at all it may pop up as a recovery file, if not it will fix any future issues with documents not saving.
Please sign in to leave a comment.