Classroom App not Working as Expected?

If the Classroom app is not working as expected, the teacher and students who are off-line should do the following:

1. 1. Go to the Settings app and ensure Bluetooth is turned on.
   2. In Settings, go to General and About and ensure the name is correct and students are signed into their federated Apple IDs (Worcester email).
   3. In Settings, go to General and Software Update and install any updates.
   4. Sign out of i-Cloud and sign back in.
   5. If students are signed into their Apple ID and are still offline, have the students log out of iCloud and back in.
   6. Restart the iPad.
   7. Ensure both teacher and students are signed into the same wifi network.

If the Classroom app still does not work, please submit a help desk ticket and include the serial number of your iPad.  iPad Serial Number - Where do I find it?